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FAQ

  • How long is the processing time?
    The standard processing time is two working days. The delivery will typically take another two working days.
  • Where do you ship to?
    We currently only ship locally within Singapore.
  • Can we do a same day self collection?
    Yes. Please message us for more information.
  • Do you accept cash payments?
    Yes for self collection only.
  • Do you accept walk ins?
    No. Please message us to let us know your requirements before coming.
  • Do you do bulk orders?
    Yes. Please message us or email us with your requirements.
  • Can you customize box sizes?
    Yes. The MOQ for customized sizes is 300 pieces with a lead time of around 4 to 6 weeks. Please message us or email us with your requirements.
  • Can I see a preview before making the box?
    Yes, please message us if you need to see a preview.
  • Why are all my words in CAPS (or small letters)?
    We will try to follow the exact letterings provided. However, certain fonts are in CAPs only and others are in small letters only. You can see this from the product photo. If the wordings are all in caps, then the font is a caps only font. If the wordings are all in small letters, the font is in small letters only.
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